about
Monique van Heist
moniquevanheist concentrates on classic unisex wardrobe pieces, translating her sociological fashion observations into highly wearable and contemporary designs.
Her garments are perfectly cut, luxuriously executed and full of smart details and clear references.
Monique van Heist (Haarsteeg, 1972) started her label moniquevanheist in 2004, after graduating from the AKI academy of fine arts and receiving her master degree from the Fashion Institute Arnhem.
With her label she investigates the grey areas of our dress culture while applying a little dose of humor.
delivery info
exchanges, returns and refunds
We hope you’re delighted with your order. If you’re not satisfied, you may return your items during 14 days from the delivery of your order.
You can apply for a return here. Or send an email or whatsapp if you wish to exchange an item.
You must return the products to moniquevanheist in perfect condition. The products should not have been worn, used or washed. Returns will only be accepted if the products are returned with the original packaging fully intact and the original labels still attached to each product.
Please note that return costs are for the account of the buyer. Cost of the merchandise alone will be refunded. The moniquevanheist online store will not compensate for returned packages lost in the return shipping.
Refunds for returned products will be made as soon as possible, 30 business days at the latest, after moniquevanheist online store receives the returned products. The refund will be automatically refunded to the account of your original payment. Please note, that additional duties, taxes or any additional charge you may have will not be refunded by moniquevanheist online store.
If you want to talk with us, please send an e-mail to webshop@moniquevanheist.com or just call/whatsapp + 31 16 4319013 we will be more than happy to assist.
payment
All price are in euros including Dutch VAT (21%) and excluding shipping costs. moniquevanheist accept payments via IDEAL (in the Netherlands), Visa, Mastercard, SOFORT Banking, Bancontact and bank transfer. After placing an order, costumers receive an automatically generated confirmation by email. Payments are processed by Mollie.
shipping and delivery
moniquevanheist ships to most countries around the world. Shipping costs and delivery time may vary per country.
All orders are dispatched within 1 – 3 working days from the time you placed your order. The customer receives a tracking number by e-mail once the order has been sent.
shipping costs
the netherlands 7,- belgium 10,- luxembourg 14,- germany 11,- france 17,- denmark 17,50 austria 17,- italy 18,50 portugal 21,- spain 19,- finland 23,50 ireland 22,50 sweden 23,50 hungary 23,50 poland 23,50 united kingdom 20,- norway 29,- switzerland 29,- rest of europe 29,- united states 50,- australie 50,- japan 50,- china 50,- hongkong 50,- new zeeland 50,- rest of the world 50,-
During local national holiday periods delivery times may change. Courier delays may also affect delivery times.
taxes and other additional costs
Please note that depending on your region local taxes, import duties or other charges can occur of which moniquevanheist online store, unfortunately, will not be held responsible.
If you live (and therefore order from) outside of Europe, the VAT rate will mostly be 0%.
return request
please fill in the return form before shipping, you will receive instructions by e-mail.
Returning items is no problem within 14 days from the date of delivery. Read our return policy carefully.
For questions about returns: webshop@moniquevanheist.nl
send the package with tracking number and with the carrier of your choice.
Returning items is at your own expense and risk.
in short:
– fill in the return form.
– you receive an email, and you can send the package.
– we will process the return and refund the money within 30 days.
return form:
contact
moniquevanheist webshop
Beerseweg 13 g
5443 BD Haps
The Netherlands
general contact
phone / whatsapp
follow us on instagram
subscribe to the mailinglist
subscribe here
private shopping
moniquevanheist private shopping provides a one on one personal styling service.
In this way we can assist you in creating a wardrobe that lasts, season after season.
Each private shopping appointment is tailored to suit your needs:
It starts with a conversation by phone or email, after which we can present you a selection of items.
Also we are able to advise you on size and fitting of the selected pieces.
If you would prefer to see and try out the collection in real life, you are most welcome to visit our location in Haps, the Netherlands.
Make an appointment by sending an e-mail or whatsapp.
size chart
where to buy
belgium
avenue boetiek
belseledorp 113
9111 belsele
belgië
info@avenueboetiek.be
www.avenueboetiek.be
graanmarkt 13
graanmarkt 13
2000 antwerpen
belgium
t +32 3 337 7992
welcome@graanmarkt13.be
www.graanmarkt13.be
icon
nieuwe graanmarkt 5
1000 brussel
belgië
www.icon-shop.be
customercare@icon-shop.be
l'heroine
noordzandstraat 32
8000 brugge
belgië
info@lheroine.be
www.lheroine.be
james x basile
residentie dukdalf
franslaan 20-22
8620 nieuwpoort aan zee
belgium
info@james-james.be
www.james-james.be
pure
hoogstraat 43
2800 mechelen
info@puremechelen.be
www.puremechelen.be
obelisk
albert 1-laan 95
B-8670 oost-duinkerke
www.obelisk-fashion.be
info@obelisk-fashion.be
+32-58-520659
twiggy
notarisstraat 3
9000 gent
belgië
www.twiggy.be
france
maison SG
39 rue amiral roussin
21000 dijon
france
germany
ly21
lameystrasse 21
68165 mannheim
germany
www.ly21.de
italy
profumodibiscotti
via albizzi 4
cesena (FC) 47521
wwwprofumodibiscotti.com
profumodibiscotti@hotmail.it
the store padova
via umberto 1,88
35122 padova
www.thestorepadova.com
the netherlands
boutique bijt
slijkstraat 18
1381BA weesp
info@boutiquebijt.nl
www.boutiquebijt.nl
brattain
korte tiendeweg 6
2801 JT gouda
the netherlands
+31 182 670011
shop@brattain.nl
www.brattain.nl
camelot
dorpsstraat 3
1861 KT bergen
the netherlands
+ 31 72 5812012
info@camelotfashion.nl
www.camelotfashion.nl
de woongalerij
kaaistraat 9-13
4484 CS kortgene
the netherlands
+31 113-302430
info@dewoongalerij.nl
www.dewoongalerij.nl
heemels
binneweg 180
2101 JS heemstede
+31 23 743 6202
info@heemelsmode.nl
www.heemelsmode.nl
june
de kempenaerstraat 19
2341 GG oegstgeest
+31 71 301 5055
the netherlands
info@june-oegstgeest.nl
www.june-oegstgeest.nl
kameleon
ziekerstraat 132
6511 LK nijmegen
the netherlands
+31 24 322 6373
info@kameleonnijmegen.nl
www.kameleonnijmegen.nl
kim werner
bergse dorpsstraat 120
3054 GG rotterdam
the netherlands
+31 10 4222446
info@kimwerner.nl
www.kimwerner.nl
luxury zone
spiegelstraat 38a
1405 HX bussum
the netherlands
+31 35 6939158
info@luxuryzone.nl
www.luxuryzone.nl
magda boutique
bergstraat 43
5611 JX eindhoven
the netherlands
bettie@magdaboutique.nl
www.magdaboutique.nl
mint
laanstraat 24 A
3743BG baarn
www.mintfashion.nl
muchachas
heggenstraat 16
6211 GW maastricht
the netherlands
naturel
utrechtsestraat 20
1017 VN amsterdam
the netherlands
+31 20 6391795
NO. 33
vriesestraat 33
3311 NN dordrecht
the netherlands
+31 78 6399190
objet trouve
pannekoekstraat 44A
3011 LH rotterdam
the netherlands
+31 10 7371444
info@objet-trouve.nl
soul-sister
studio LM
zijlstraat 98
2011TR haarlem
+31 23 576 5635
info@studiolm.nl
www.studiolm.nl
sukha amsterdam
haarlemmerstraat 110
1013 EW amsterdam
the netherlands
+31 20 3304001
www.sukha.nl
vandaan
ooststraat 8
4357 BE domburg
the netherlands
+31 118 580018
store@vandaandomburg.nl
www.vandaandomburg.nl
vandijk.
van oldenbarneveltstraat 105
3012 GS rotterdam
the netherlands
+31 10 4112644
info@wendelavandijk.com
www.wendelavandijk.com
zisa
Binnensingel 9
3291 TB strijen
the netherlands
+31 6 1828 6423
info@zisa.nl
www.zisa.nl
zola manola
springweg 10
3511 VP utrecht
the netherlands
+31 30 6386400
switzerland
avart
via canova 7
6900 lugano
switzerland
www.avart-shop.com
ooid store
st. johanss-vorstadt 33
CH-4056 basel
switserland
www.ooid-store.com
australia
camargue
5 / 46 james street
fortitude valley Q 4006
www.camarguefashion.com.au
canada
ewanika
1072 bathurst street
toronto
ontario M5R3G9
www.ewanika.ca
united states
la garconne
504 greenwich street
ground floor
new york, NY 10013
www.lagarconne.com
where to buy
belgium
avenue boetiek
belseledorp 113
9111 belsele
belgië
info@avenueboetiek.be
www.avenueboetiek.be
graanmarkt 13
graanmarkt 13
2000 antwerpen
belgium
+32 3 337 7992
welcome@graanmarkt13.be
www.graanmarkt13.be
icon
nieuwe graanmarkt 5
1000 brussel
belgië
www.icon-shop.be
customercare@icon-shop.be
l'heroine
noordzandstraat 32
8000 brugge
belgië
info@lheroine.be
www.lheroine.be
james x basile
residentie dukdalf
franslaan 20-22
8620 nieuwpoort aan zee
belgium
info@james-james.be
www.james-james.be
obelisk
albert 1-laan 95
B-8670 oost-duinkerke
www.obelisk-fashion.be
info@obelisk-fashion.be
+32-58-520659
pure
hoogstraat 43
2800 mechelen
info@puremechelen.be
www.puremechelen.be
twiggy
notarisstraat 3
9000 gent
belgië
www.twiggy.be
france
maison SG
39 rue amiral roussin
21000 dijon
france
germany
ly21
lameystrasse 21
68165 mannheim
germany
www.ly21.de
italy
profumodibiscotti
via albizzi 4
cesena (FC) 47521
wwwprofumodibiscotti.com
profumodibiscotti@hotmail.it
the store padova
via Umberto 1,88
35122 padova
www.thestorepadova.com
the netherlands
boutique bijt
slijkstraat 18
1381BA weesp
info@boutiquebijt.nl
www.boutiquebijt.nl
brattain
korte tiendeweg 6
2801 JT gouda
the netherlands
+31 182 670011
shop@brattain.nl
www.brattain.nl
camelot
dorpsstraat 3
1861 KT bergen
the netherlands
+ 31 72 5812012
info@camelotfashion.nl
www.camelotfashion.nl
de woongalerij
kaaistraat 9-13
4484 CS kortgene
the netherlands
+31 113-302430
info@dewoongalerij.nl
www.dewoongalerij.nl
house of lena
wenenpromenade 2
3541 DG utrecht
info@houseoflena.nl
+31 6 10 27 46 78
www.house-of-lena.nl
june
de kempenaerstraat 19
2341 GG oegstgeest
+31 71 301 5055
the netherlands
info@june-oegstgeest.nl
www.june-oegstgeest.nl
kameleon
ziekerstraat 132
6511 LK nijmegen
the netherlands
+31 24 322 6373
info@kameleonnijmegen.nl
www.kameleonnijmegen.nl
kim werner
bergse dorpsstraat 120
3054 GG rotterdam
the netherlands
+31 10 4222446
info@kimwerner.nl
www.kimwerner.nl
luxury zone
spiegelstraat 38a
1405 HX bussum
the netherlands
+31 35 6939158
info@luxuryzone.nl
www.luxuryzone.nl
magda boutique
bergstraat 43
5611 JX eindhoven
the netherlands
bettie@magdaboutique.nl
www.magdaboutique.nl
mint
laanstraat 24 A
3743BG baarn
www.mintfashion.nl
muchachas
heggenstraat 16
6211 GW maastricht
the netherlands
naturel
utrechtsestraat 20
1017 VN amsterdam
the netherlands
+31 20 6391795
NO. 33
vriesestraat 33
3311 NN dordrecht
the netherlands
+31 78 6399190
objet trouve
pannekoekstraat 44A
3011 LH rotterdam
the netherlands
+31 10 7371444
info@objet-trouve.nl
soul-sister
www.soul-sister.com
studio LM
zijlstraat 98
2011TR haarlem
+31 23 576 5635
info@studiolm.nl
www.studiolm.nl
sukha amsterdam
haarlemmerstraat 110
1013 EW amsterdam
the netherlands
+31 20 3304001
www.sukha.nl
vandaan
ooststraat 8
4357 BE domburg
the netherlands
+31 118 580018
store@vandaandomburg.nl
www.vandaandomburg.nl
vandijk.
van oldenbarneveltstraat 105
3012 GS rotterdam
the netherlands
+31 10 4112644
info@wendelavandijk.com
www.wendelavandijk.com
zisa
Binnensingel 9
3291 TB Strijen
the netherlands
+31 6 1828 6423
info@zisa.nl
www.zisa.nl
zola manola
springweg 10
3511 VP utrecht
the netherlands
+31 30 6386400
switzerland
avart
via canova 7
6900 lugano
switzerland
www.avart-shop.com
ooid store
st. johanss-vorstadt 33
CH-4056 basel
switserland
www.ooid-store.com
australia
camargue
5 / 46 james street
fortitude valley Q 4006
www.camarguefashion.com.au
canada
ewanika
1072 bathurst street
toronto
ontario M5R3G9
www.ewanika.ca
united states
la garconne
504 greenwich street
ground floor
new york, NY 10013
www.lagarconne.com
wholesale
gallerie01 / jane craig
pannekoekstraat 44 A
3011 LH rotterdam
info@gallerie01.com
+31 6 4130 7972
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